Shipping and Returns

Shipping and Handling

ICNY offers shipping worldwide. Please allow up to 3-5 working days for order processing. International Orders placed on are shipped by The United States Postal Service. Delivery time varies by country and by the country's customs regulations and procedures. If for some reason, you do not receive your package within several weeks, check with your local post office and local customs office. 


ICNY Return Policy

Items purchased on the ICNY online store may be returned or exchanged within 30 days of the date of purchase. Items must be returned in their original packaging with original receipt. Returned items may NOT be worn or washed. Sale items are not valid for return or exchange. Items included as gifts with orders are not eligible for exchange, return, or refund. Refunds will only be processed upon receipt and inspection of the item(s.)


Gift Exchanges

Items returned with gift receipts will receive an online credit for the value of the item(s) returned. Refunds do not apply to gift purchases. 



Once an item is received and inspected, the returns department will notify the customer of the status of their return. Please allow up to up to 7 working days (not including weekends) for order processing. Approval for a refund will depend upon the state of the product when it is received. We reserve the right to grant partial refunds where applicable. Refunds may take several days to process depending upon the method of payment. If you have not received your approved refund after an extended period of time please contact or fill out the form below.


International Shipping Disclaimer
International customers must pay ALL applicable sales tax, duties and customs charges as determined and varies by government and country. ICNY is unable to and cannot provide you with the total cost of these potential charges. By completing your order you agree to pay all applicable fees. If you refuse and/or return your order, no charges and fees will be refunded.

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